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Mental Health NDIS Access Support (Victoria)

  • Community connection and wellbeing
  • Integrated mental health support
  • Mental health and wellbeing
Mental health phone support service illustration

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About Mental Health NDIS Access Support

The National Disability Insurance Scheme (NDIS) provides support for people with disability, including those living with significant mental health conditions. NDIS support can make it easier to manage daily activities and stay connected with your community.  

The Mental Health NDIS Access Support helps adults with psychosocial disability explore the NDIS. We work with you, your family, carers and health services to make the process clearer, easier to navigate and more manageable.

Who is this for?

You may be eligible for this service if you:

  • are aged between 16 and 64 
  • live with a significant mental health condition that impacts your ability to perform daily tasks or activities 
  • have had a mental health diagnosis for 2+ years 
  • are applying under a psychosocial disability 
  • have a GP or psychiatrist to support your application 
  • have engaged with multiple treatment options for 6 months+ (including psychotherapies)

If you’re not sure if this is you, we can support you to understand your eligibility and guide you on next steps.

What to expect

We can support with:

  • gather supporting evidence and identification documents for NDIS Access Requests
  • liaise with health services, including GPs and private psychiatrists (with consent) 
  • provide a contact point for NDIS-related questions
  • collect and collate additional evidence if required by the NDIS to support timely decision-making
  • support attendance at community connections meetings through the Local Area Coordinator (LAC) services (by phone or virtually) 
  • follow up with the NDIS or LACs on the status of applications 
  • provide guidance on requesting reviews and support in connecting with specialist services for appealing NDIS decisions
  • assist with NDIS Eligibility Reassessments for people with a psychosocial disability. 

We also:

  • provide free interpreters for people from culturally diverse and multifaith backgrounds
  • ensure services are culturally safe and respectful for Aboriginal and Torres Strait Islander peoples. 

Please note: people currently case managed by an Area Mental Health Service are not eligible, unless they are discharging within a month. 

How to access this service

The Mental Health NDIS Access Support is delivered in partnership by Neami National, EACH and ACSO, and funded by the Victorian Government. 

Contact the provider in your area to access support:

EACH

1300 003 224
NDISAccess@each.com.au
LGAs: Boroondara, Manningham, Monash, Whitehorse, Knox, Maroondah, Shire of Yarra Ranges, Greater Dandenong, Cardinia, Casey, Banyule, Darebin, Whittlesea and Nillumbik.

Neami National

1300 379 462
intake@neaminational.org.au
LGAs: Bayside, Glen Eira, Kingston, Port Phillip, Stonnington, Frankston, Mornington Peninsula, Melbourne, Moonee Valley, Merri-bek, Yarra, Brimbank, Hume, Maribyrnong, Hobsons Bay, Wyndham and Melton.

ACSO

1300 022 760
NDISAccess@acso.org.au
All local government authorities in regional and rural areas across Victoria.

Contact Mental Health NDIS Access Support
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Partners

Mental Health NDIS Access Support is provided Victoria-wide by ACSO, EACH and Neami National. 

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