Our Reconciliation Action Plan
To ensure we are delivering culturally safe and appropriate services that meet local needs, we strive to improve the way in which we engage with Aboriginal and Torres Strait Islander communities.
Our second Innovate Reconciliation Action Plan (RAP) affirms our commitment to building strong and respectful relationships, governance and partnerships with Aboriginal and Torres Strait Islander people and their communities.
Built on learnings
The key focus areas for the 2022-24 Innovate RAP were determined by learnings from Neami’s 2019-21 Innovate RAP and insights from our national service delivery and head office staff. They are:
- Indigenous governance
- Partnership agreements and community engagement
- Training and professional development
- Employment and retention
- Service model/program development and tendering
- Impact and data
Measuring our actions
Our second RAP outlines how we intend to make a valuable impact within the Indigenous space in which we work. A series of measurable actions, centred around four key themes will hold us accountable and demonstrate our commitment to achieving reconciliation. Themes include:
- Relationships: building collective knowledge and partnerships
- Respect: great consumer experiences
- Opportunities: influencing system reform
- Governance, tracking progress and reporting.
Making an impact
We work with Aboriginal and Torres Strait Islander people and communities through targeted programs and cultural development initiatives. The work we have done to date has helped us to develop better and more inclusive models of care. We acknowledge the need to provide services that are flexible, adaptive, and responsive to the needs of Aboriginal and Torres Strait Islander people and communities.
Neami has a commitment to employing Aboriginal and Torres Strait Islander health workers. Both Wadamba Wilam and Neami’s Way2Home program report significant improvements in engaging Aboriginal and Torres Strait Islander populations as a direct result of the availability of an Aboriginal workforce.
Your voice can make a difference
We are always learning how we can better support Aboriginal and Torres Strait Islander people and communities. If you’d like to share ways we can do this and/or ways we can improve – please reach out.
We believe that all Australians will be enriched by acknowledging, celebrating, and preserving the unique culture, language and identities of Aboriginal and Torres Strait Islander people and communities.
Founded in 1986, we have grown to a 1500+ strong team supporting 38,000 people living with mental health challenges across Australia.
We walk alongside people to help improve their quality of life, on their terms.