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Step Thru Care – Geelong Otways

  • Integrated mental health support
  • Mental health and wellbeing
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Step Thru Care Service Centre

Location info

03 8691 5480
stepthrucare@neaminational.org.au
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About Step Thru Care – Geelong Otways

Providing combined supports in one place means people experiencing both mental health and substance use challenges don’t need to re-tell their stories to multiple people or services. 

The Step Thru Care team has diverse backgrounds and expertise – and includes people who have their own experience of mental health and substance use challenges.  

This helps to create a culturally safe, accessible and inclusive service. 

 

Who is this for? 

Step Thru Care supports people with low-level, mild and severe mental health needs and/or substance use challenges. 

Priority groups eligible for Step Thru Care include people: 

  • on low income 
  • living in rural and remote communities who don’t have access to other appropriate services 
  • in areas impacted by natural disaster 
  • experiencing short-term displacement or homelessness 
  • who identify as LGBTIQA+ 
  • who identify as Aboriginal and/or Torres Strait Islander 
  • from culturally and linguistically diverse (CALD) backgrounds 
  • with an intellectual disability 
  • aged under 12 
  • experiencing perinatal depression 
  • experiencing or at risk of family violence. 

What to expect

How to access this service

Anyone can make a referral to Step Thru Care, including you, a doctor, or another health professional or service.

1
Call us

You can also call our service during opening hours. Your call with our staff will be confidential.

Call 03 8691 5480
2
Send us a message

You can also send us a message online.

Send a message to the team Scroll down

Complete a referral form

Community services referral form PDF
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Community services referral form Word version
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GP / Psychiatrist referral form PDF
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GP / Psychiatrist referral form Word version
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GP / Psychiatrist referral form RTF version
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Self-Referral form PDF
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Self-referral form Word version
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Please send referral forms via email or fax or Securely via Health Link : EDI ‘neamistc’

Contact Step Thru Care – Geelong Otways
03 8691 5480
stepthrucare@neaminational.org.au
Send us a message

Partners

Collaboration is an important part of the Step Thru Care model. In the Geelong Otways region, the service is delivered by Neami National in partnership with Windana Drug and Alcohol Recovery and Drummond Street Services.

Step Thru Care is funded by the Western Victoria Primary Health Network (WVPHN). 

windana - Life. Changing. logo Drummond Street Services Logo PHN Western Victoria - An Australian Government Initiative Logo

Nearby services 

Towards Home+ Geelong

Geelong, Vic
  • Homelessness Support
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Geelong Medicare Mental Health Centre

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Geelong, VIC
• Walk in
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  • Mental Health Hub
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Neami Moorabbin Youth Residential Recovery Service 

Moorabbin, Vic
  • Family and Youth Support
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Neami Seaford Youth Residential Recovery Service 

Seaford, VIC
  • Family and Youth Support
  • Safety and homelessness
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Towards Home+ Frankston

Frankston, Vic
  • Homelessness Support
  • Safety and homelessness
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Neami Hawthorn Youth Residential Recovery Service 

Hawthorn, VIC
  • Family and Youth Support
  • Safety and homelessness
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Important
Are you (or anyone you know) in a crisis and need immediate help?
Emergency ambulance, fire or police
24 hour crisis support and suicide prevention
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