Step Thru Care – Geelong

  • Integrated mental health support
  • Mental health and wellbeing
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About Step Thru Care – Geelong

Providing combined supports in one place means people experiencing both mental health and substance use challenges don’t need to re-tell their stories to multiple people or services. 

The Step Thru Care team has diverse backgrounds and expertise – and includes people who have their own experience of mental health and substance use challenges.  

This helps to create a culturally safe, accessible and inclusive service. 


Who is this for? 

Step Thru Care supports people with low-level, mild and severe mental health needs and/or substance use challenges. 

Priority groups eligible for Step Thru Care include people: 

  • on low income 
  • living in rural and remote communities who don’t have access to other appropriate services 
  • in areas impacted by natural disaster 
  • experiencing short-term displacement or homelessness 
  • who identify as LGBTIQA+ 
  • who identify as Aboriginal and/or Torres Strait Islander 
  • from culturally and linguistically diverse (CALD) backgrounds 
  • with an intellectual disability 
  • aged under 12 
  • experiencing perinatal depression 
  • experiencing or at risk of family violence. 

What to expect

How to access this service

Referrals to Step Thru Care can come from anywhere – including from a GP or directly from people experiencing mental health and/or substance use challenges (self-referrals). 

Call us

You can also call our service during opening hours. Your call with our staff will be confidential.

Call 03 8691 5480
Send us a message

You can also send us a message online.

Send a message to the team Scroll down


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Contact Step Thru Care – Geelong
Send us a message


Collaboration is an important part of the Step Thru Care model – in Geelong, it’s delivered by Neami National, in partnership with Windana Drug and Alcohol Recovery, Drummond Street Services and Wathaurong Aboriginal Co-operative. 

Step Thru Care is funded by the Western Victoria Primary Health Network (WVPHN). 

Nearby services 

Are you (or anyone you know) in a crisis and need immediate help?
Emergency ambulance, fire or police
24 hr crisis support & suicide prevention