Everyone is valued


We are an organisation that embraces diversity, and values lived and living experience. We strive to put people at the centre of everything we do. 

A safe space

Everyone should feel welcome, safe, and respected when using our services. We understand involving everyone is the key to creating a safe and inclusive environment. By doing this, we can improve our services and organisation.

Our team members are not just ‘staff’ or ‘case workers’. We are individuals who care and come from various backgrounds, just like you. Many of us have gone through our own mental health journeys.

We are constantly working to increase and improve our diversity and inclusion practices.


Our vision for reconciliation is that we live in an Australia that accepts and acknowledges our shared history, and that our shared journey forward will lead us to better mental health and social and emotional wellbeing for all Australians. 

We want to help make Australia a better place for everyone. We support Reconciliation Australia’s vision for an Australia where everyone is treated equal. 

We want to make sure our services are safe and respectful for Aboriginal and Torres Strait Islander people. So, we always try to improve the way we work with Aboriginal and Torres Strait Islander communities.  

Our second Innovate Reconciliation Action Plan (RAP) explains the way we do this. Through relationships, respect, opportunities and governance. 

Cultural Diversity

At Neami, we want people from all cultures to feel welcomed when they reach out to us for support.

We understand that culture can influence who we are, how we see the world, and our sense of purpose and belonging. Your unique strengths and abilities are shaped by your past experiences and cultural background.

Together, we’ll talk about your wellbeing, strengths, and values, and make a difference in a way that suits you. If it’s easier for you, we can help with an interpreter, translating documents, or connecting with a specific team member. And don’t worry, we take your privacy seriously.

We always strive to be more inclusive, so we encourage you to share your thoughts and feedback.


We welcome, support and celebrate LGBTQIA+ people and communities. Our goal is to offer a place where everyone can be their authentic self while seeking support.


People with disabilities are not defined by their disability. We work with you to understand your values and strengths and help you live a rewarding life. 

We want to make sure that people with disabilities have the same opportunities as everyone else. We do this by treating everyone equal and with respect. And we make sure that places and services are accessible. 

Our team has lots of experience working with psychosocial disability. We continue to make our services more inclusive for people with intellectual, physical, and neurological disabilities. 

Are you (or anyone you know) in a crisis and need immediate help?
Emergency ambulance, fire or police
24 hr crisis support & suicide prevention