Our Social Impact Strategy 2024-2034 outlines our 10-year ambition for impact.
Our Strategic Directions 2024-2028 set our medium-term goals and priorities – what we want to achieve in the next four years.
Guiding our behaviour and decision-making are our organisational values of connecting, collaborating, learning and belonging.
At the heart of our Social Impact Strategy and Strategic Directions are our consumers and workforce. In developing these key documents, we consulted extensively with consumers, staff and stakeholders to understand what truly matters.
Learn how consumers were involved in the development of the Social Impact Strategy, and ultimate shaping of our Strategic Directions, through the Photo Stories for Impact project.
Download our Social Impact Strategy 2024-2034.
Download our Strategic Directions 2024-2028.