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Strategic Directions 2024 – 2028

Our Strategic Directions set our goals and priorities to bring our vision to life and fulfill our purpose.

Our strategic intent

With a renewed sense of focus and commitment, we will build on our strengths, develop our capabilities, foster collaborations and make a meaningful impact on people’s lives.

Great consumer experiences

Everyone should have the opportunity to live a meaningful life and achieve the mental health and wellbeing outcomes that matter to them. As this looks different for everyone, so does our approach.

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Building collective knowledge and partnerships

We understand that systems have many parts that need to work together to ensure people have access to the support they need. Through our collaborations and partnerships across the country, we work to create positive change for consumers and communities.

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Sustainable and resilient organisation

We are accountable to our consumers, communities and the environment. We use our resources responsibly to deliver services now and into the future. We consider our impact within the systems we work in and make conscious and ethical decisions about how we operate.

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Capable and diverse workforce

Neami staff are essential to the delivery of our services. An engaged and empowered workforce is vital to support people to achieve the mental health and wellbeing outcomes that matter to them and achieve positive social impact.

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Download our Strategic Directions 2024-2028