Step Up/Step Down Kalgoorlie

  • Integrated mental health support
  • Mental health and wellbeing
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Location info

13 Davidson St, South Kalgoorlie, WA, 6430
Wongatha country
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About Step Up/Step Down Kalgoorlie

The service offers a safe and supportive space to reduce distress and promote recovery. Our 10-bed centre offers 24-hour support. Consumers have access to a range of group and individual programs to build their confidence and skills, develop a sense of meaning and purpose, identify personal goals, and develop their own wellbeing plan. 

The service is available to people living in the Goldfields region. It is not a replacement for acute inpatient care but an option that can prevent the need for hospitalisation when people are aware that they are becoming unwell. 

Who is this for?

The service provides support for people who: 

  • The service provides support for people who: 
  • Are aged 16 years and over (those aged 16-17 years may require additional consent). 
  • Are primarily experiencing a mental health challenge. 
  • Are able to engage cooperatively in a group setting and willing to participate in the programs offered. 
  • Are not currently experiencing homelessness. 

Key benefits

Using a recovery focus, we support you at the times when you need it most. An experienced mental health support worker will walk beside you in your recovery. 

You’ll learn strategies and develop skills that help you to: 

  • Identify your strengths 
  • Build healthy coping skills 
  • Achieve your goals 
  • Find people to help you improve your health and wellbeing 
  • Strengthen your support networks 
  • Stay safe 

What to expect

Individual work

Our team works with consumers to reduce distress and avoid admission or re-admission to acute inpatient hospital care. We work with people in the following areas:

  • Assessing immediate and long-term needs.
  • Monitoring safety and wellbeing.
  • Developing a relapse prevention plan.
  • Liaising with clinical services, carers and the community.
  • Referring to community supports upon leaving.
  • Developing exit plans and facilitating family involvement where appropriate.
  • Maintaining wellness and overall health.

How to access this service

Self-referral or family referrals

Please contact the service directly on 08 6323 8987 

Call SUSD Kalgoorlie
Health or community professional referrals

Please download and fill in the referral form below, and return it

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Send us a message

If you prefer not to speak with a team member, you can also send us an email. 

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Contact Step Up/Step Down Kalgoorlie
13 Davidson St, South Kalgoorlie, WA, 6430
Wongatha country


The Kalgoorlie Step Up/Step Down Service is a Neami National service funded by the WA Mental Health Commission and delivered in partnership with the WA Country Health Service and Hope Community Services. 

Nearby services 

Are you (or anyone you know) in a crisis and need immediate help?
Emergency ambulance, fire or police
24 hr crisis support & suicide prevention