Urgent Mental Health Care Centre (UMHCC)

There are times when you may feel overwhelmed and unable to cope.

The Urgent Mental Health Care Centre offers free, safe and immediate mental health and wellbeing support for you and your carers, and loved ones.

The service is a welcoming place for anyone aged 16 and over in Adelaide who is experiencing distress or a mental health crisis.

It was co-designed with people with lived experience of mental health challenges to create a trauma-informed, calm and comfortable alternative to the hospital emergency department.

It’s also guided by the SA philosophy of care that was shaped by consumers in South Australia.

The Urgent Mental Health Care Centre is here to support you if you’re feeling anxious or down, having suicidal thoughts, struggling with relationships, trauma or grief, or experiencing other mental health challenges.

You don’t need an appointment, referral or Medicare card to get support. And the service is available to people who are not Australian citizens or residents.

You’ll be greeted by a friendly peer support worker who has their own experience of mental health challenges and wellbeing. You’ll be supported by lived experience workers from the moment you arrive until you’re ready to leave.

Our team of mental health professionals also includes warm and caring clinicians from a range of backgrounds including nursing and social work. Medical support is always available on site if needed. Whatever their role, our staff work closely with each other and with you to ensure you get the best possible care.

Throughout your time at the service, we’ll work with you to reduce your distress, understand and respond to your immediate needs, and develop a care plan. When you’re ready to leave, we can provide you with resources that can support you to stay safe and healthy. We’ll also call you to check in for a few days after your visit.

You can visit us at 215 Grenfell Street, Adelaide, or call us on 08 8448 9100.

We’re open 24 hours a day, 7 days a week. We’re here when you need us at the Urgent Mental Health Care Centre.