Connect to Wellbeing – Northern Territory
Location info
Share location info:
About this service
Connect to Wellbeing offers an intake, assessment, triage and referral service for Northern Territory mental health services.
On this page
About Connect to Wellbeing
What to expect
‘No wrong door’
We offer intake, assessment, triage and referrals, providing a single point of entry to psychological services in the Northern Territory.
Person-centred
Drawing on our experience to determine an individual’s needs, our skilled clinicians and intake and assessment officers use a person-centred approach supported by holistic assessment tools.
Community connections
We work with each person to ensure that the right service is available at the right time and stay connected to ensure GPs and referrers are kept informed.
Stepped Care support
We focus on integration with the broader health care system and through our connection to the community we help people to move easily between programs as their support needs change.
This service is free for participants.
When a referral comes to Connect to Wellbeing from a GP, Connect to Wellbeing intake staff will validate the referral and schedule an appointment for the consumer to talk with a clinician to undertake an assessment.
A Connect to Wellbeing clinician will then contact the individual to determine their needs as well as relevant and available support services.
Where the eligibility requirements are met, the person will be contacted within three days and an initial appointment will be offered within two weeks.
For referrals to Suicide Prevention Services, the person will be contacted within 24 hours (business days) of the date of referral and offered an appointment with a provider within 72 hours.
Connect to Wellbeing will provide GPs with updates and information about a referral as it is actioned and received by service providers.
Providers of Psychological Therapies will continue to provide a review / feedback at the completion of allocated sessions.
Stepped care is an evidence-based, staged approach to the delivery of mental health services, comprising a hierarchy of interventions—from the least to the most intensive—matched to the individuals’ needs.
It is about ensuring that people can access the most appropriate services for their mental health needs at any given time— including the ability to step-up and step-down to different levels of care as they move along their recovery journey.
Clinical services such as Psychological Therapies will be available to people in need of mild to moderate support who face difficulty in accessing services—such as young people, Aboriginal and Torres Strait Islander people, people who are experiencing homelessness, and people in rural and remote communities.
Psychological Therapies replaces services currently delivered under Access to Allied Psychological Services (ATAPS).
These services will continue to be directed to people who cannot access or afford other programs such as the Medicare program, Better Access.
Available supports
How to access this service
Download the referral form
Download referral formsComplete the referral form
Send the referral form
Resources
Contact Connect to Wellbeing
Send us a message
Partners
Connect to Wellbeing is a Neami National service supported by funding from the Australian Government under the PHN Program.
Nearby services
Darwin Head to Health is a free service offering caring, friendly and helpful mental health and wellbeing support in a calm, safe, and welcoming environment.
Townsville Head to Health is a free service offering caring, friendly and helpful support for people experiencing psychological distress, suicidal thoughts and crisis, in a calm and welcoming environment.