Townsville Women's Health and Wellbeing Service

Kirwan, Townsville

Monday - Friday
9.00am - 5.30pm
Closed public holidays

Joe Petrucci | Manager

Townsville Women’s Health and Wellbeing Service provides tailored and holistic support for women who have experienced domestic, family and gender-based violence.

Through the provision of trauma-informed counselling, case management and capacity-building supports, Townsville Women’s Health and Wellbeing Service assists women to achieve better wellbeing. Support provided is confidential and free.

Townsville Women’s Health and Wellbeing Service is delivered by Neami National in partnership with Women’s Health Queensland.

Our approach

Our services are underpinned by the Collaborative Recovery Model (CRM), a person-centred, strengths-based recovery approach that supports collaboration, autonomy and responsibility. This approach sees staff and consumers working in close collaboration to identify hopes and strengths, and develop capability to achieve goals, across physical and mental health, housing, employment, education, and financial security needs.

Available supports

Townsville Women’s Health and Wellbeing service offers a range of support to women:

  • Trauma-informed counselling
    Understanding that experiences of violence can result in ongoing trauma, the Townsville Women’s Health and Wellbeing counselling service operates from a trauma-informed approach to minimise re-traumatisation and promote healing and recovery.
  • Individual case management
    Key to case management is working with women to identify strengths and collaboratively develop individual wellbeing goals and plans, while also helping to connect women with relevant local services based on their needs.
  • Optimal Health Program
    An evidence-based group program, the Optimal Health Program (OHP) takes a holistic approach to wellbeing and supports people to identify stresses and vulnerabilities, as well as strategies to promote self-efficacy, resilience and wellbeing.