Mental Health Step Up/Step Down Service – Joondalup

22 Upney Mews, Joondalup WA 6027

Monday - Friday
9:00 am - 5:30 pm
Closed public holidays

Kelly Shortland | Manager

The Mental Health Step Up/Step Down Service – Joondalup (JMHSS) is a short-term support service for people with a mental illness to prevent hospital admission or support early discharge. We also assist people to transition back into the community after hospital.

The offers a 22 bed centre with 24-hour support and a range of individual and group rehabilitation and recovery programs. Clinical supports and treatment are available as required.

The service is not a replacement for acute inpatient care but an option that can prevent the need for hospitalisation when people are aware they are becoming unwell.

Features of our service include:

  • Vegetable garden
  • Tennis court and bicycles
  • Recreation room for crafts and games
  • Communal and quiet areas
  • Outdoor BBQ area
  • Communal kitchen
  • Private laundry facilities
  • Ensuite bathrooms

The service is run by a multi-disciplinary team of rehabilitation and peer support workers. Clinical staff are on site 24 hours a day, 7 days a week.
The average stay is 2-4 weeks. Each individual is assessed and monitored during that time.


The Mental Health Step Up/Step Down Service – Joondalup is available to anyone living in Western Australia with a mental illness diagnosis.

Referrals can be made directly to the service with the consent of the individual.

All referrals will be considered with reference to the eligibility criteria and feedback on the outcome will be provided to the referrer in a reasonable time.