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History

Almost 40 years in the sector, we’ve grown to a 1500+ strong team who support 38,000 people living with mental health challenges across Australia.

Oh how far we’ve come

Neami’s story began in 1986. We were founded by two passionate people in Melbourne’s inner north, John Cohen and Margaret Tomkins. Neami was established  to address the growing housing needs of people leaving hospital and fill in the gaps in services for people experiencing mental health challenges. 

As we approach our 40th year, we can reflect on the huge changes we’ve seen in the sector. Research has helped us improve the way we support people. People’s attitudes have changed about mental health and governments have changed their policies. 

With each of these changes, Neami has grown, improved and expanded. From working with people who were leaving institutional care in Melbourne’s inner north, to now offering more than 75 services across the nation. These include mental health and wellbeing supports, and housing and suicide prevention services.  

One of the best things about our growth over nearly 40 years is that we now have a bold and respected voice. We advocate for policy and funding changes which listen to lived and living experience, and offer people more choice in their care. 

We will keep working hard, changing and improving, to help people have a better quality of life. 

Neami’s Story

Est. 1986

1980’s

Recognising a need 

1986

Formed in Melbourne by John Cohen and Margaret Tomkins

1987

Launched at the Heidelberg Town Hall

1988

Incorporated and named, North Eastern Alliance for the Mentally Ill.

1990’s

An integral service 

1990-1999

Mental health laws changed allowing people experiencing mental health challenges to access help in the community, not just at the hospital.

The need for more community services grew. The Alliance transitioned from small community agency to major provider of rehabilitation and support services in Melbourne’s north.

Now with eight staff, Neami provided housing, rehabilitation and support programs to people living in Darebin.

1998

Consumers and the Committee of Management choose to use the acronym, Neami.

2000’s

Neami expands nationally 

2000

Neami grew by partnering with local service providers.

2003

Accredited by Quality Improvement Council (renewed 2013).

Secured funding through the NSW Government’s Housing Accommodation and Support Initiative. Grows to 10 services in the state.

2004

Obtained funds to establish services in metro and regional South Australia.

2007

The Australian Government funded the Day to Day Living in the Community Program and the Personal Helpers and Mentors Program. This helped us start new services in NSW and Victoria, and our first service in WA.

2009

Queensland opened two sites to deliver the Personal Helpers and Mentors Program. Funded by the Australian Government.

2010’s

Continuous growth and collaboration  

2010

Funding received to deliver the Way2Home Assertive Outreach Service in Sydney.

In Victoria, the Prevention and Recovery Care facility opened. And two new programs commenced called Intensive Home-Based Outreach and Care Coordination.

2011

In Victoria, Neami merged with Inner East Mental Health Service Association. Thirty new support workers across four new sites.

The Housing and Accommodation Support Partnership funded five new sites in SA.

The Aboriginal Assertive Outreach Service commences. Helping homeless Aboriginal people in Sydney’s metro and coastal region.

2012

Long-term project carried out with people who use our services. Recommendations on how we can improve adopted.

2013

Mental Health Community Support Services reappointed. New sites open across metro Melbourne and staff numbers double.

Crisis Respite Service starts in SA. This reduces the need for people to stay in hospital.

Most Neami teams now include someone with lived and living experience, who knows what it’s like to have mental health challenges or be homeless.

Name changed to Neami National. New logo and brand identity.

2014

First Quality, Safety and Clinical Governance Framework developed. Corporate structure externally audited.

Lead agency for Central Adelaide and Hills Partners in Recovery.

After 20 years, Neami Splash Arts Studio closes.

2015

Connected with new Primary Health Networks. Became a National Disability Insurance Scheme provider.

Mental Health and Wellbeing Australia (‘Me Well’), established as our NDIS provider.

2020’s

Refine and streamline 

2020

2020-2023 Strategic Directions launched explaining areas of focus.

2021

Neami National ceased delivering the Me Well program in November.

2023

Workforce now exceeds 1500 nationally.

Neami helps 38,000 people in Australia through 70+ programs and services.

Launched a brand refresh including new website.
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