What is The Way Back Support Service
The Way Back Support Service – Western Sydney is an aftercare service for people who have attempted suicide or experienced a suicidal crisis. It provides non-clinical care and practical support for up to three months.
The program uses an assertive model of care where a Community Care Coordinator is responsible for maintaining contact with the person who has attempted suicide or experienced a suicidal crisis. Community Care Coordinators provide motivational support to help reduce distress, build connections in the community and engage consumers with other services.
The program is personalised to meet individual needs and can include everything from help to build a personal safety plan to referrals to community-based services such as financial or relationship counselling, or support accessing clinical care during elevated periods of risk. Support can be provided face-to-face or over the phone.
Eligibility and referrals
The service supports people aged 15 years and over following a suicide attempt or suicidal crisis. To be eligible, a person must:
- Be referred to the service after presenting to a hospital emergency department or community mental health service in an eligible local health district following a suicide attempt.
- Be referred to the service after presenting to a hospital emergency department or community mental health service in an eligible local health district while in or following a suicidal crisis.
- Be at imminent risk of suicide.
Referrals can be made through the hospitals’ The Way Back Project Officers or treating clinicians.
Contact our service for more information.
Locations using this program
Community connection and wellbeing
Mental health and wellbeing
Neami Hurstville provides individual support for mental illness, mental health needs alongside housing and homelessness support. We support people in their recovery while also helping them to strengthen their connections to the community and support networks.