Neami Joondalup Mental Health Step-Up Step-Down (JMHSS)

22 Upney Mews, Joondalup WA 6027

Monday - Friday
9:00 am - 5:30 pm
Closed public holidays

Kelly Shortland | Manager

Neami JMHSS is a short-term support service for people with a mental illness to prevent hospital admission or support early discharge. We also assist people to transition back into the community after hospital.

The offers a 22 bed centre with 24-hour support and a range of individual and group rehabilitation and recovery programs. Clinical supports and treatment are available as required.

The service is not a replacement for acute inpatient care but an option that can prevent the need for hospitalisation when people are aware they are becoming unwell.

Features of our service include:

  • Vegetable garden
  • Tennis court and bicycles
  • Recreation room for crafts and games
  • Communal and quiet areas
  • Outdoor BBQ area
  • Communal kitchen
  • Private laundry facilities
  • Ensuite bathrooms

The service is run by a multi-disciplinary team of rehabilitation and peer support workers. Nursing staff are on site 24 hours a day, 7 days a week.
The average stay is 2-4 weeks. Each individual is assessed and monitored during that time.


Neami JMHSS is available to anyone living in Western Australia with a mental illness diagnosis.

Referrals can be made directly to JMHSS by Psychiatrists, General Practitioners and mental health organisations with the consent of the individual.

All referrals will be considered with reference to the eligibility criteria and feedback on the outcome will be provided to the referrer in a reasonable time.