Annual Report

We’re proud to share a snapshot of our collective effort and impact in communities across Australia in our 2024–25 Annual Report. This year, we’ve had the opportunity to support 34,000 people in Australia living with wellbeing and mental health challenges. Thank you for trusting us to support you to achieve the wellbeing and mental health outcomes that matter to you.

Download the latest Annual Report

Sections on this page

Thank you
Values
Understanding what matters
Safety
Lived experience
Advocacy
Our latest annual report
Previous reports & statements

Listen to this page

Thank you to funders, partners, staff, communities and consumers who’ve trusted us and worked with us.

Values in action

Neami’s values have been developed in consultation with staff to capture our shared beliefs and what’s important to us. Our values, ‘connecting’, ‘collaborating’, ‘learning’ and ‘belonging’, shape our approach and guide our decisions and actions.

Understanding what matters

We invest in research to better understand how new models of care, like the Medicare Mental Health Centres, are operating in communities and the service system. Research captures firsthand experiences, insights and perspectives from staff and consumers to provide a comprehensive understanding of impact.

Safety is about trust

Safety isn’t just about risk management but about building trust, so people feel comfortable to share what’s going on for them. We place relationships at the heart of safety and risk work. Safety is something we build together through trust, communication and shared responsibility.

Lived experience

This year 24% of Neami staff work in designated Lived Experience roles across Neami services and head office teams. We’re embedding Intentional Peer Support philosophy and practice across Neami to integrate lived experience principles across all areas of our work.

Advocating for change

We draw on our collaborations, partnerships, evidence and insights to advocate for change that improves the mental health system and empowers consumers and carers.