Psychosocial Support Service - Eastern Melbourne

5/37 Heatherdale Road, Ringwood VIC 3134

Monday - Friday
8:30 am - 5:00 pm
Closed public holidays

Shilpa Ullagaddi | Manager

Mental health support in Eastern
and North Eastern Melbourne.

Get support, get connected

The Psychosocial Support Service offers one-to-one coaching and group activities that support recovery for people with severe mental health issues.

Support can focus on receiving practical help with daily living, looking after your health, finding a home, gaining employment as well as improving your connections with family, friends and the community.

Learn strategies and develop skills that help you to:

  • Identify your strengths
  • Build resilience
  • Achieve your goals
  • Find people to help you improve your wellbeing
  • Connect with family or with your community
  • Explore accessing the NDIS
  • Enjoy a full and vibrant quality of life.

Eligibility and referral information

Improve your health and wellbeing

The Psychosocial Support Service is for people with severe mental health issues who will not be supported by the National Disability Insurance Scheme (NDIS).

Using an evidence-informed, non-clinical approach, we support you at the times when you most need it. The length of support can range from 8 weeks to a maximum of 12 months.

An experienced mental health support worker will spend time with you to:

  • Look after your mental and physical health
  • Develop a recovery plan
  • Achieve your goals through face-to-face and phone coaching
  • Reduce your need for hospital services
  • Reach out to the people in your life who can support your recovery, such as:
    • Carers or family members
    • Your Doctor or General Practitioner (GP)
    • Services in the community
    • Health professionals

Support to suit your needs

The support you receive is based on your needs and preferences. We help you to build the confidence and skills to achieve your goals and the life you want, this can include:

  • Daily living support
  • Housing
  • Employment
  • Education
  • Managing money
  • Connecting with your community
  • Emotional Support
  • Improving physical health
  • Family relationships
  • Coordinating service
  • Justice
  • Alcohol and other drugs  

Mental health recovery

We offer a coordinated, planned, inclusive and reliable service that is sensitive to each person’s needs.

We believe that recovery is an individual process and that with the right kind of support each person can move towards a life that matches their values and goals for the future.

Is this service right for you?

Some people with severe mental illness who will benefit from psychosocial support will not be eligible for NDIS support.

The Psychosocial Support Service is available to people who:

  • Live or work in Eastern or North Eastern Melbourne
  • Experience severe mental health issues
  • Are not supported by the NDIS.

Make a referral

Anyone can make a referral to the Psychosocial Support Service including:

  • You
  • Your Doctor or General Practitioner (GP)
  • A family member or friend
  • Other mental health or health services.

To make a referral you can call either:

  • Neami 1300 168 911
  • EMPHN Referral and Access Team 9800 1071

Working together

This initiative is funded by the Australian Government through the PHN Program.