Connect to Wellbeing - North Coast

Suite 2, Level 1, 230 Harbour Drive, Coffs Harbour, NSW 2450

Monday - Friday
9:00 am - 5:00 pm
Closed public holidays

Jennifer Melsness | Service Manager
Aimee White | Service Manager

Connect to Wellbeing North Coast helps people to connect with mental health and alcohol & other drugs (AOD) services across the NSW North Coast region.

Following a ‘no wrong door’ approach, the service provides a flexible, responsive, single point of contact for consumers, carers, GPs, allied health professionals, and other agencies who are seeking to access or refer people to mental health and alcohol & other drugs (AOD) services.

The service is being progressively rolled out and currently provides mental health and AOD service navigation, as well as intake for Healthy Minds and an ‘on referral’ point for NewAccess.

When fully rolled out, the service will provide a centralised information, intake, assessment and referral service for mental health, AOD, and NDIS access support across the NSW North Coast.

Please note that Connect to Wellbeing is not intended to support people who are at acute and immediate risk. If you or someone you care for needs immediate emergency support, please call 000 or Lifeline 13 11 14.

Mental Health and AOD service navigation

Are you looking for information about mental health and alcohol & other drugs (AOD) services available in the NSW North Coast region?

Our understanding of local services and integration within the broader health care system can help you find and connect with the right support for you or someone you know.

This service is free of charge and available to community members, health professionals, and community services. Simply call 1300 160 339 or email connecttowellbeingNC@neaminational.org.au

Making a referral to Healthy Minds and NewAccess

Healthy Minds Psychological Services

Healthy Minds Psychological Services provide up to 12 counselling sessions in a 12-month period to people experiencing mild to moderate mental health concerns.

To be eligible, people must fit into one of the priority groups and be experiencing financial distress.

Please use the referral form below to make a referral to Healthy Minds Psychological Services.

Healthy Minds Suicide Prevention Services

Healthy Minds Suicide Prevention Services provide up to 18 counselling sessions in a 6-month period to people at moderate risk of suicide or self-harm.

Please note: this service is not intended to support people who are at acute and immediate risk. If you or someone you care for needs immediate emergency support, please call 000 or Lifeline 13 11 14.

Please use the referral form below to make a referral to Healthy Minds Suicide Prevention Services.

NewAccess

NewAccess is a low intensity program developed by Beyond Blue to help people tackle day-to-day pressures. The program includes six free sessions with a NewAccess coach. Sessions can be held online, over the phone, or face-to-face.

Please use the referral form below to make a referral to NewAccess.

Referral form

Our approach – the right service at the right time

Based on the Stepped Care model of mental health support, Connect to Wellbeing aims to ensure that people have access to the most appropriate services for their needs at the right time, and to make it as easy as possible for consumers to move between programs as their needs change.

Connect to Wellbeing North Coast is supported by funding from North Coast Primary Health Network through the Australian Government’s PHN Program.