2019-20 Annual Report
Neami and Me Well have learnt that we can maintain our support in a crisis and keep focused on the outcomes for individuals.

This extraordinary year has shown us how quickly, and dramatically things can change. COVID-19 which had an enormous impact on everything in 2020. How we adapted demonstrates the depth and capabilities of our teams and the resilience of our extended Neami community. The challenges have tested us all, but the strength of our relationships and our recovery approach meant we maintained consumer support and safety.
Our organisation’s DNA, which is to listen to individual needs and then provide safe and ongoing support to improve wellbeing, underpinned our work over the last twelve months. In doing this, we continued to improve our services and focus on maintaining good governance and accountability. We are in an excellent position to maintain a sustainable organisation, one that is financially healthy and fit for purpose.
Alongside our financial performance, the Neami National Annual Report provides further insights into our strengths and where we can focus our work to have a greater impact. There are stories of recovery and examples of staff putting their values into action, whether in community-based outreach, residential settings or out on the streets.
Neami and Me Well have learnt that we can maintain our support in a crisis and keep focused on the outcomes for individuals. Throughout, we have continued to deliver on our vision of full citizenship for all people living with mental health issues in Australian society.
2019-20 Annual Report
Neami and Me Well have learnt that we can maintain our support in a crisis and keep focused on the outcomes for individuals.