Participation and co-design

Consumer participation and feedback enriches the development and delivery of Neami services.

Consumer participation has been embedded into Neami's approach since our inception in 1987 with people with a lived experience of mental illness and recovery represented across all levels of the organisation.

Consumer participation is embedded in every aspect of Neami – from local, site-based opportunities through to committee membership, focus groups and policy and procedure development. We support the rights of people engaged with our services to exert influence.

Genuine participation of consumers across all areas of Neami is supported by the Consumer Participation Framework. This framework sets out the principles and processes that guide the way Neami works together with consumers.

Guided by our Consumer Participation Framework we seek to provide opportunities that:

  • Are tailored to the particular needs of consumers
  • Develop social, communication, network and planning skills
  • Contribute to enhanced satisfaction with the service

Values such as respect, self-determination, empowerment and partnership give shape to consumer participation, and diversity is key to capturing the variety of perspectives.

Find out more

If you would like to register your interest in consumer participation opportunities please speak with your support worker.