The importance of experience
Peer support workers

Peer Support Workers are integral members of the team at many Neami sites. Drawing on their lived experience of mental health issues and recovery, Peer Support Workers assist others to gain their own sense of confidence and hope about their journey of recovery.

Achieve positive change

At a number of sites Peer Support Workers facilitate Flourish, a peer facilitated recovery-based self-development program. The program focuses on individual strengths and values in aspiring towards personal goals and self-directed change.

Flourish

At other Neami sites Assertive Outreach Peer Support Workers collaborate with outreach teams to assist people who are homeless to identify and work towards seeking suitable accommodation and address other needs.

Whilst the Peer Support Worker role varies slightly from site to site, Peer Support Workers are an important element of the team approach and bring the wisdom of experience to many aspects of service delivery including intake interviews, service promotion, group programs and case reviews.

As with other Neami staff, Peer Support Workers have access to a tailored training program and to regular supervision.

 

 

Pictured: Germaine

‘Having someone who’s been through it themselves, I think it makes a difference. They’d probably feel that I had good empathy and support and understanding.’
Germaine, Peer Support Worker Neami Dubbo