28 years of recovery
Our story

Neami was first formed in Melbourne in 1986 and launched at the Heidelberg Town Hall in 1987. Neami’s foundation members were John Cohen and Margaret Tomkins.

In 1988, Neami was incorporated after two years of building alliances with local, carer, consumer, health service providers and community members. Neami sought to address the growing housing needs of people leaving hospital and identify the gaps in services for those experiencing mental illness and work with consumers to fill those gaps.

By 1994, Neami had grown from two to approximately eight staff providing housing and rehabilitation and support programs to people residing in Darebin. In the five years that followed, Neami went through a transition from small community agency to the major provider of rehabilitation and support services for people with a mental illness in the Northern region of Melbourne.

From 1990 to 1996, Neami’s growth and development were primarily due to Victorian government policy changes. These changes developed the integration of mental health services into general health services. The policy initiative led to a considerable de-institutional program with the decommission of some hospital services and the transfer of services to community settings. 

In 2000, Neami commenced improving services by implementing outcome measures, developing new partnerships with local community service providers and strengthening consumer participation at all levels of the organisation. Neami became an accredited organisation through the Quality Improvement Council in 2003 and renewed this accreditation in 2013.
Neami secured funding through the Housing Accommodation and Support Initiative (HASI) in New South Wales and commenced service establishment in 2003. Since this time Neami continued to grow in NSW and now has ten services operating in New South Wales.

During this time, Neami was also successful in obtaining funding in South Australia and commenced service establishment in 2004.  Neami currently has services operating in both metropolitan and country South Australia.

2007 saw Neami obtaining its first Federal Government funding with the Day to Day Living in the Community Program and the Personal Helpers and Mentors Program (PHaMS). This funding lead to expanded services in New South Wales and Victoria and the establishment of our first service in Western Australia, previously located in Armadale, now Bentley.
Neami established two service sites in Brisbane in 2009 after obtaining funding through the Personal Helpers and Mentors Program (PHaMS).  PHaMS funding.

In 2010, Neami was successful in securing funding to deliver the Way2Home Assertive Outreach Service in inner-city Sydney, with the service located in Darlinghurst.  The growth of Neami service provision in Victoria also occurred in 2010, the Prevention and Recovery Care (PARC) facility opening, and the addition of two initiatives aimed at strengthening capacity to provide services to consumers with high support needs; Intensive Home-Based Outreach and Care Coordination.  

Neami services in Victoria continued to expand in 2011 following the merger with Inner East Mental Health Service Association (IEMHSA).  The team of 30 support workers are based within four service sites located in the eastern suburbs of Melbourne.

2011 saw Neami increase the number of service sites in South Australia to five after receiving funding through the Housing and Accommodation Support Partnership.  Neami also began delivering the Aboriginal Assertive Outreach Service in 2011, which provides support to Aboriginal people sleeping rough in the Sydney Coastal Region and Metropolitan Sydney with a focus on Inner City, Inner West and the Eastern suburbs.

Today, we have over 800 staff supporting more than 7,000 people in local communities across Australia. We have confidence that the future will be as bright as we continue our story through the work we do improving the mental health and wellbeing of individuals and communities.

Neami was first formed in Melbourne in 1986 and launched at the Heidelberg Town Hall in 1987.